Root cause: Inefficient background processing for TTL and test-number offline checks increased database load, coinciding with a higher test rate and interfering with normal test processing.
We deployed a targeted performance improvement, and monitoring confirmed recovery by approximately 10:45 UTC. Response times have returned to normal, and we continue to monitor the service.
We apologize for the disruption and appreciate your patience.
Posted Oct 12, 2026 - 13:41 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 12, 2026 - 12:44 CEST
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 12, 2026 - 11:57 CEST
Investigating
We are experiencing degraded performance affecting MT testing and REST API testing. Some requests and results may take longer than usual. We are investigating and will provide updates as more information becomes available.
Posted Oct 12, 2026 - 10:23 CEST
This incident affected: Manual testing and REST API.