All Systems Operational

Live number testing Operational
Manual testing Operational
MO testing Operational
Scheduler Operational
Analytics Operational
Dashboard Operational
REST API Operational
AWS Operational
AWS eks-eu-central-1 Operational
AWS ec2-eu-central-1 Operational
AWS elb-eu-central-1 Operational
AWS rds-eu-central-1 Operational
AWS resources eu-central-1 Operational
Cloudflare Operational
Cloudflare DNS Root Servers Operational
Cloudflare CDN/Cache Operational
Cloudflare DNS Updates Operational
Email service Operational
Email service API Operational
Outbound email delivery Operational
Chat Operational
Login Operational
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CLI Testing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 26, 2026

No incidents reported today.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

Resolved - Incident Summary

Incident Time: 13:25 – 13:55 CET (30 minutes)

Impact
Between 13:25 and 13:55 CET, some customers experienced delays in viewing newly issued test results and slower response times when accessing results on the LNT page. This temporarily disrupted normal testing workflows.

Root Cause
The incident was caused by increased system load from internal analytics activity. A recent deployment did not sufficiently isolate this workload from customer-facing services, resulting in degraded performance on the LNT page.

Resolution and Preventive Measures
The incident was resolved at 13:55 CET, and our investigation has identified the root cause. To prevent similar incidents, we are strengthening our deployment review and validation processes, with a particular focus on workload isolation and maintaining consistent customer-facing performance under increased load.
We sincerely apologize for the disruption and any inconvenience caused by the delays in accessing your test results.

Oct 16, 15:04 CEST
Monitoring - A fix has been applied and test results on the Live Number Testing page are loading normally again. The issue was caused by increased load on the database between 13:25 and 13:55 CEST, which delayed the display of test results for some users. Tests continued to be executed as usual during this period, and no test data was lost. All results are now available on the page. We are monitoring the system to ensure stability and will post a final update shortly.
Oct 16, 14:10 CEST
Investigating - We are currently experiencing issues with displaying test results on the Live Number Testing page. Some users may see results with a delay, while others may not be able to load them at all. Our team is actively working on resolving the issue. We will post an update as soon as it is fixed.
Oct 16, 13:54 CEST

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

Resolved - Root cause:
Inefficient background processing for TTL and test-number offline checks increased database load, coinciding with a higher test rate and interfering with normal test processing.

We deployed a targeted performance improvement, and monitoring confirmed recovery by approximately 10:45 UTC. Response times have returned to normal, and we continue to monitor the service.

We apologize for the disruption and appreciate your patience.

Oct 12, 13:41 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 12, 12:44 CEST
Identified - The issue has been identified and a fix is being implemented.
Oct 12, 11:57 CEST
Investigating - We are experiencing degraded performance affecting MT testing and REST API testing. Some requests and results may take longer than usual. We are investigating and will provide updates as more information becomes available.
Oct 12, 10:23 CEST