Monitoring - A fix has been implemented and we are now monitoring the result
Sep 13, 2025 - 14:30 CEST
Sep 13, 2025 - 14:30 CEST
Identified - We discovered an issue where Analytics dashboards are currently showing zero values for our customers. Our engineering team has identified the root cause as a timeout in our data processing jobs.
Analytics reports and dashboards may not display any data. Other parts of the platform remain fully operational.
We expect data to be available again by tomorrow morning. No downtime is expected.
We sincerely apologize for the inconvenience this may cause. Our team is working to restore functionality as quickly as possible. We’ll post updates here as progress is made.
Sep 10, 2025 - 16:51 CEST
Analytics reports and dashboards may not display any data. Other parts of the platform remain fully operational.
We expect data to be available again by tomorrow morning. No downtime is expected.
We sincerely apologize for the inconvenience this may cause. Our team is working to restore functionality as quickly as possible. We’ll post updates here as progress is made.
Sep 10, 2025 - 16:51 CEST
Live number testing
Operational
Manual testing
Operational
MO testing
Operational
Scheduler
Operational
Analytics
Operational
Dashboard
Operational
REST API
Operational
AWS
Operational
AWS eks-eu-central-1
Operational
AWS ec2-eu-central-1
Operational
AWS elb-eu-central-1
Operational
AWS rds-eu-central-1
Operational
AWS resources eu-central-1
Operational
Cloudflare
Operational
Cloudflare DNS Root Servers
Operational
Cloudflare CDN/Cache
Operational
Cloudflare DNS Updates
Operational
Email service
Operational
Email service API
Operational
Outbound email delivery
Operational
Chat
Operational
Login
Operational
Email
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Infrastructure maintenance Sep 14, 2025 22:45-23:15 CEST
We are performing rolling update on our internal in memory datastore to improve platform stability. During this period, all services will remain operational, but you may experience instability. We apologize for any inconvenience this may cause and appreciate your patience.
Posted on Sep 10, 2025 - 14:36 CEST
Posted on Sep 10, 2025 - 14:36 CEST